What is Contactless Delivery and How Does it Work?


You’ve probably heard the term “contactless delivery” before, but what is contactless delivery? How does contactless delivery work, and why should I want to use it? 

Ambler Pizza uses contactless delivery to make delivering your food safer, simpler, and more convenient for you.

What is Contactless Delivery?

Contactless delivery has been around for a while, but picked up in popularity during the COVID-19 Pandemic. In 2020, Ambler Pizza joined the ranks of hundreds of establishments worldwide that offer contactless delivery, and continues to give our customers options for delivery and takeout.  During the peak of the Pandemic, when social distancing of 6 feet was the norm, contactless delivery was a safer, easier option for both the essential worker delivering the food, and the customer receiving it.

How Does Contactless Delivery Work?

Contactless delivery is simple. Just like with normal food delivery, drivers pick up your food from the restaurant and bring it to your door, but with one key twist: they won’t interact with you, the customer, at all. 

Instead of directly handing the takeout container of food to you, the driver will place the delivery on your doorstep or porch and (depending on the company) either step back and wait while you open the door and pick up your food, or set the delivery down and send a text or other notification letting you know that your food has arrived. 

Some services allow for specific instructions about delivery, and some people have even started placing a chair or table by the door for deliveries to be set onto! Contactless delivery might be a new concept for you, but it really is just as simple as traditional takeout or delivery options.

Why Contactless Delivery Matters

Contactless delivery has become increasingly popular since the COVID-19 crisis began. A recent study showed that 53% of adults view takeout and delivery services as essential, and over 75% of family dining restaurants added curbside and other takeout options during the Pandemic. 

The past few years taught business and consumers both that contactless takeout and delivery are accessible and desirable options. Contactless delivery is a great option for individuals who are concerned about their health, because it ensures an efficient and hygienic delivery from the restaurant to your door. 

Even now that the Pandemic crisis is winding down, there is still a huge value in reducing the risk of illness, whether that’s the coronavirus, the flu, or even a simple cold.

What About Contactless Pickup?

Contactless pickup is becoming a popular option too! Just like with contactless delivery, contactless pickup allows the customer to pick up their takeout food without having contact with the workers at the restaurant. 

Some companies will have a dedicated space inside the restaurant where the pickup orders will be set, or some companies offer curbside pickup for a minimum of interaction. Contactless pickup can be slightly more complicated but is still a great option for companies hoping to minimize the risk of interaction and maximize convenience.

Contactless Delivery Option is Here to Stay After Covid Lessons

COVID-19 definitely taught us all some hard lessons about virology, hygiene, and the importance of human interaction. It also taught us how valuable and how easy it is to adapt to a contactless format for food delivery and pickup. Variations of the coronavirus, the flu, and other viruses are certainly still around. If there’s one thing that the past few years have shown us, it’s that contactless delivery is here to stay.

Why Ask for Contactless Delivery?

You might be asking yourself, why should I ask for a contactless delivery option? The answer is simple: for your convenience, safety, and ease of online ordering. 

Perhaps you or a loved one are immune-compromised and need to avoid the potential spread of illness. 

Maybe you’ve just had a long day at work and don’t feel like making small talk with the delivery-person. You can even use our handy online pay whether or not you opt for contactless delivery, which cuts down on the time and interaction with the delivery-person. 

Whatever your reason for using our contactless delivery service, we are here for you.

How Do We Execute Successful Contactless Deliveries Here at Ambler Pizza

Contactless delivery is as simple as 1, 2, 3! 

  1. You place your order just like a typical delivery order, using our online form here. Choose what you want to eat from our selection of delicious made-to-order pizzas, appetizers, entrees, and desserts.
  2. Our pre-vetted drivers use end-to-end communication between themselves and the customer to give you to-the-minute updates on the status of your order. Our cars are cleaned regularly, and our drivers use sanitary practices to ensure your order arrives exactly how it came out of the kitchen.
  3. Touchdown! Not only will your food be delivered to your door, but our delivery crew will collect delivery proof before leaving the delivery location. We guarantee that your food will be delivered quickly, safely, and securely.

Final Thoughts

Contactless delivery is one of the valuable services that Ambler Pizza provides to our community. We prioritize the safety, comfort, and convenience of our customers with simple online ordering, high-quality food, and to-you-door contactless delivery for the easiest, tastiest pizza in town.